24-Hour Emergency Shelter Hotline
The Shelter Hotline program is an integral part of the continuum of care for the homeless in the District of Columbia, rendering year-round transportation, outreach, and information and referral services under a contract with the Community Partnership for the Prevention of Homelessness. It operates seven days a week, twenty-four hours a day, during hypothermia season from November 1 to March 31, providing transportation to shelters, warm clothing, blankets, sleeping bags, as well as hot drinks, and food items when available, to the homeless to help prevent deaths from freezing. During hyperthermia season from April 1 to October 31, the Hotline provides transportation to shelters and cooling stations, and provides water, cold drinks, and clothing apparel to the homeless in order to prevent dehydration, heat stroke, and the onset of hyperthermia.
UPO is here to help. If you see a homeless citizen in need, please call 1.800.535.7252.
Shelter Hotline Transport
301 Rhode Island Avenue, NW
Washington, DC 20001-1826
(202) 238-4732 • Fax (202) 319-3242
Ruth Walker, Program Director
