Comprehensive Treatment Center
The Comprehensive Treatment Center (CTC) is an outpatient methadone maintenance treatment program.
Shelter Hotline
No one should be forced to live out on the street, especially during extreme weather conditions.
As DC’s one and only provider of transportation services for the homeless, UPO’s Shelter Hotline helps bring people without a place to live to local shelters—no matter the time of year. We also provide those in need with clothing, blankets, sleeping bags, and other items that can help them feel a bit more comfortable.
The Shelter Hotline is staffed by a dedicated team of more than 40 employees, with services offered around the clock from November 1 through March 31 and 8 a.m. to midnight from April 1 through October 31. Concerned community members are encouraged to look out for homeless individuals and families in their neighborhood and call to have them transported to the comfort and care of a nearby facility.
Shelter Hotline services are available every day of the year at 800-535-7252 or 202-399-7093.
DC UPO Homeless Hotline Transportation Schedule FY24 (Apr – Oct): CLICK HERE
UPO’s Shelter Hotline program is funded by the Community Partnership for the Prevention of Homelessness through grant funds provided by the DC Department of Human Services.
“Socking” It to Winter
Did you know that donating white tube socks can help save lives?
In addition to providing transportation services to DC’s homeless population, our Shelter Hotline provides comfort items such as socks to keep the homeless protected during times of extreme cold.
Why white socks? Because cold temperatures can cause hypothermia and other serious health problems—and white socks make it easier for healthcare professionals to identify signs of infection, frostbite, and other foot ailments.
For more information about how to donate to or support UPO’s White Sock Drive, please contact Ericka Ransom at 202-238-4696 or Larnice Johnson at 202-238-4675.
Hypothermia Help
Hypothermia is a medical emergency that occurs when your body loses heat faster than it can produce heat, causing a dangerously low body temperature. Left untreated, hypothermia can lead to complete failure of your heart and respiratory system and eventually death!
Shelter Plus Care
Double the support for double the need
Not having a place to call home is even more difficult when you also suffer from mental illness, addiction, HIV/AIDS, or other debilitating conditions.
Our Shelter Plus Care program provides case management and support services to homeless persons with chronic health issues who are also receiving housing support. We work with individuals and families who are currently getting rental assistance from DC’s Community Partnership for the Prevention of Homelessness.
We also help homeless persons and their families with education, employment, financial management, child care, and transportation.
For more information, please contact Francis Monroe at 202-562-3800.
