A hot meal and a warm bed are just a ride away
No one should be forced to live out on the street, especially during extreme weather conditions.
As DC’s one and only provider of transportation services for the homeless, UPO’s Shelter Hotline helps bring people without a place to live to local shelters—no matter the time of year. We also provide those in need with clothing, blankets, sleeping bags, and other items that can help them feel a bit more comfortable.
The Shelter Hotline is staffed by a dedicated team of more than 40 employees, with services offered around the clock from November 1 through March 31 and 8 a.m. to midnight from April 1 through October 31. Concerned community members are encouraged to look out for homeless individuals and families in their neighborhood and call to have them transported to the comfort and care of a nearby facility.
Shelter Hotline services are available every day of the year at 800-535-7252 or 202-399-7093.
UPO’s Shelter Hotline program is funded by the Community Partnership for the Prevention of Homelessness through grant funds provided by the DC Department of Human Services.